Hi @Bruno_Mello,
I’m very sorry to hear that you’ve been experiencing this issue with your iPhone. I know it’s frustrating to wait so long and even cycle through a new computer while a problem remains unresolved.
If you don’t mind, please provide a few additional details about your network setup to equip tech support to resolve the issue most efficiently:
Is your current Core (Mac Mini) hardwired to the Asus router, or is it relying on a wireless connection? Do you have any switches, extenders, or access points in your setup?
Do you experience the crash when playing local files, or is it specific to a streaming service (Tidal/Qobuz)?
Lastly, it will illuminate the problem if our team can have a look at your Roon logs around the time of a crash. If you have a minute to replicate the crash, would you please follow the steps below to submit logs from your iPhone for review?
- First toggle “Save logs to Files on next startup” from your iOS Settings for the Roon App.
- Reproduce the issue and note the time/date.
- Access your Files App on the phone and upload the log file using our Log Uploader.
@TuliaNonTroppo, it pains me to hear you’ve been experiencing persistent iOS crashes too, and I know I’m delayed getting to this thread. I saw you noted in a related post that an update to a more recent Build of Roon had resolved the issue. Please let me know if you’re also still experiencing crashes, and I’d be happy to split your post here into a new thread and troubleshoot there too.