Hello All. I have been remiss in not reporting a similar experience with my iPad Air 2 with the latest builds of roon and the remote app. My experience replicates David’sOf late, most recently, and with iOS12 on my iPad Air 2, I have also experienced during sessions when I DJ for my wife who takes massage on Fridays (immaterial as to the day); and for up to two (2) hours, I play music while she’s on the table. BTW: The sonic quality of roon has improved dramatically. I also appreciate the DSP advantage of playing back my library upsampled to DSD128 which so far has worked flawlessly. BUT,
Ever increasingly, during the last 2 hour session, I lost connection between the core and my remote app frequently, or in other words, over the two hours, the lost connection display page would pop up at a random time perhaps, four or five times for up to thirty seconds before recovering. As an early adopter, my experience with roon and the remote app has been just the opposite. It’s happened over the year(s) less than the fingers on one hand if that much. Now for the last two sessions increasing in frequency.
Taking a cue from the previous posts, I have switched my Wireless Router from Apple’s AC 2.4/5.0 to Norton’s Core router and their Security software for both my iMac and Mac Mini. The Mac Mini has always been the computer I have played roon on and where the Core is located. A mid 2011 Thunderbolt 2.7Ghz, dual core, 16GB of ram, with UpTone Audio’s power supply replacing the original Apple power supply and a JS-2 supplying the power to the Mac Mini. The macOS is High Sierra latest build. Learned that I could not update to Mojave. I have never had a Norton Security software of any kind on the Mac Mini until now. I have added it to the Firewall.
iPad Air 2 is connected wirelessly to router. My Mac Mini is connected to the Core Router Wirelessly also as the Core router like the Apple AC is at the other end of the house in what I call my computer room where my latest and greatest new 5K iMac is located. I only have a end point program on the iMac which I have yet to employ.
The Norton Core router is dual band and powerful and is connected to my iMac by Ethernet. Norton’s All my devices are connected to the router, i.e., the Mac Mini, my iPad Air 2, iPhone 6Plus etc and are protected by Norton Security. Again, I have added the software to the Security/Firewall in the macOS’s System Preferences. Someone posted about Sleep mode. That has never been turned on. While I have tested download speeds for my iMac which are 149.94 down and 159.06 upload. OOOps a newer build for Speedtest.net Now it is 141 down, 159 upload, Ping 16 ms Jitter: 3.7 ms, Verizon.
I am submitting this post because of how unpleasant the latest intrusion is and its random nature can interfere with has been an otherwise unsurpassed experience with the remote app and roon builds and which allow me to select tracks in time from my library, interrupted while I DJ for my wife, but of late, if the loss of connection occurs at the least advantageous time, obviously, should the last track end, I have no way of selecting until the connection restore. Again, this could take up to 20-25 seconds. 30 is an exaggeration.
Once again, my system is as follows: Mojave 10.14, iMac (Retina 5K, 27-inch, 2017); Processor: 4.2 GHz Intel Core i7; Memory: 40 GB 2400 MHz DDR4; Graphics: Radeon Pro 580 8192 MB; Mac Mini: macOS High Sierra 10.13.6, Thunderbolt 27 inch mid 2011; 2.7Ghz Intel Core i7, Memory: 16 GB. Pad Air 2; IOS 12.0; 128 GB capacity (101.38 GB available); Roon Core: on iMac; Version 1.5.00354 (Build 354) stable (64 bit); Roon Remote on iPad; newest version.
As with David’s plea for help and his experience which replicates my own almost or close to exactly if not exactly, how’s that for hedging (smile). And with Lloyd, though I don’t use Windows. I have not reinstalled any of the roon software programs or remote app. I have not turned off the Norton Security software on my Mac Mini. Or on my iPad Air 2. However, I am willing to do so. And I will report back after so doing.
Thank you for any help provided. In answer to dylan’s question re other remote devices, the best answer, i.e., Hue Lights, Logitech Harmony remote, Honeywell Thermostat etc. the best reply is “NO”. Just with roon’s remote app connection.
Enjoy the music,
From Norton’s website, the Core Router specs are as follows: Norton Core Router at a Glance
1.7 GHz dual-core processor
4GB eMMC Flash
Two USB 3.0 Ports
4 Gigabit Ethernet Ports (3 LAN, 1 WAN)
Parental Controls: Time management, Content filtering, Pause Internet
Dimensions: 6 x 6 x 5 in
The Secure Router
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