· I'm having trouble with Roon ARC
· Other
Black screen when i open app (iphone 13pro)
My core is run on a macbook pro. Using mash network.
Hi terjerekkedal,
Thanks for writing in to let us know about this issue.
I think the next step here is to enable some diagnostics on your account so our technical staff can get some more insight into what’s going on here.
However, before I enable this feature, I’d like to ask for your help in ensuring we gather the right information.
First, can you please reproduce the issue once more and note the time at which the error occurs? Then respond here with that time, and I’ll make sure we review the diagnostics related to that timestamp.