Is Roon Server running?
· Yes, Roon Server is turned on and running.
What do you see on your screen?
· "Looking for your Roon Server"
Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.
· No, the issue remains the same
Please select how you've connected your Roon Server to the internet
· Roon Server is connected by *Ethernet*
Have you checked your firewall settings to ensure that Roon is allowed through?
· Roon still won't connect even after checking this aspect
Have you verified that Roon Server is on the same subnet as your Remotes?
· My Remotes and Server are on the same subnet and I still can't connect
Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.
· I've reinstalled the Roon Remote but it did not help
What is the operating system of your Roon Server host machine?
· *Windows*
Select any of the following components that are present in your local network setup
· *Antivirus* *software *installed on RoonServer _or _Roon Remotes
You mentioned antivirus software. Please select the specific Antivirus you have from the list below
· Bitdefender
Click below for next steps with a Bitdefender Antivirus
· I still need help.
Describe the issue
iPhone app can not find roon server
Describe your network setup
TP Link router and Motorola modem