I have tried to get an answer on this since setting up my Nucleus One on July 1st. I want to set up a secondary backup location and can't get the software to recognize it.
Describe your network setup
Nucleus One connected to Gig ethernet with primary backup location a NAS on same network. All devices see each other so not a connection issue. How can I delete the NAS backup and add a different share.
Hi Mark,
Thanks for quick response!
I tried both and using the smb syntax, the screen displayed “adding” for maybe 20 seconds - longer than any previous attempt but nothing changed. I had thought it would show up in the left column with “\netstorage 1” and “Dropbox” but it didn’t. Should it or should I be looking elsewhere? Maybe need to restart Nucleus?
Jim
I rebooted but still not showing up.
I’m also wondering since I added the NAS first, if the Roon interface can’t see any higher in the path if that makes sense. The up arrow is grayed out. That’s why I wanted to see if I could delete the NAS and start over. I added storage to the Nucleus for music so maybe I could make that a backup location? If I plugged a portable SSD into the Nucleus, would I be able to see that and make that a BU location?
Mark,
Could I pls have a copy of your document?
I feel like I need to somehow delete the NAS backup share/folder and start from scratch higher in the hierarchy.
@Jim_Serenbetz - I believe that your existing Backup folder (\\netstorage1\public) cannot be deleted in the screen you show because you only have the one Backup location defined. It’s not until you have additional Backup locations defined that you are able to delete them directly from this screen. For example:
Sorry I missed spelling of your name Geoff ! I noticed on your screen print you have an active up arrow. Mine is grayed out. Despite what I try, I can’t get the “x” next to my NAS location to delete - even after deleting the path to it in a previous step.
As Geoff says, that’s because Roon needs at least one Backup location (other than Dropbox, which most people would strongly suggest you avoid - corruption can occur if the slowness of Dropbox ‘takes over’ while the Roon database is being written to; avoid direct to Time Machine for the same reason) and so prevents you from deleting the one you have, however ‘currently malformed’ that may be.
From your screenshot here, can we clarify: you are seeing the same ‘behaviour’ for manual backups (Settings > Backups > Backup Now > Select Location), aren’t you?
This is what I see in my case - once I successfully managed to get the syntax right (apologies for the over-cautious ‘redacting’ of my last two octets!):
Mark & Geoff,
I don’t know what I missed but I went back through the process and successfully added another share! Thank you so much for your patience and expert help! I’m a happy camper!
Jim
FYI. I created yet another folder in the main HDD of a Win PC and went through the sharing process again, copied the path and trimmed off what was in parenthesis and it took.
Whatever the last two octets are of your own actual device.
Forgive me: I didn’t know you were using Windows. That makes a lot of the items in my document and my other posts inapplicable… I was describing the procedure for macOS. Good luck!
No worries - I was reading between the lines. I learned how to activate smb in Windows and your steps followed the same logic.
Thanks so much for the help! Computers are quirky animals! I’m sure I repeated what I’d done before - but of course I was making system tweaks as I received new guidance from you guys.
Funny though - the Nucleus One is being marketed as plug & play. Kinda sorta!
