Issue with accessing Roon subscription on Mac and iPhone (ref#PRY61O)

[zacstjean]

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

Describe the issue

I have the subscription and I don't have the nucleus just running it on a Mac and apple phone is this not enough?

Describe your network setup

dsl modem with wifi 6

[Geoff_Coupe]

If you don’t have a Nucleus, shouldn’t the title of your Support Request read something like:
“Issue with accessing Roon subscription on Mac and iPhone”? - I can change it if you like.

When you open Roon on your Mac, are you seeing a screen like this?

If so, then simply click the “Use this Mac” to set up the Roon Server on your Mac.

If the screen is different, then a screenshot would help the Support Team to diagnose your issue further.

Posting Screenshots on Community

[benjamin]

Hey @zacstjean,

Welcome to the community! Based on @Geoff_Coupe’s above response, it looks like you’ve set up Roon Server on your MacBook Air, and have been online and active recently.

Are you still running into issues? Let us know your status, thank you!

[zacstjean]

Thank you fixed issues. Re set Roon.