Issue with Image Loading - Stuck at 93% and Error Message (ref#RVXXPH)

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Image/screenshot will not load in posting. Whether 1 or 5, loading gets to 93% and get message that images will not load

Describe your network setup

ORBI 6 Mesh, router and 3 satellites

Hi @hutchp,

Are you referring to images within Roon, or posting screenshots on community? If you could describe your Roon issue in greater detail, that would be helpful.

If it’s Discourse you’re having issues with, I’d suggest rebooting your computer and potentially clear your browser image cache and refresh the site.

If it’s Images within Roon, what happens if you navigate to Roon Settings>Clear Image Cache?

We’ll be on standby for your reply. Thanks!

I was trying to add a screen shot and 4 images (photos) to a post regarding my issues with FiiO M23 (posted in audio gear/Fiio). Images would get to 93% loaded and stop, with message images could not load, try again. I will look at cache in Roon settings, but i don’t think i have ever posted sn image or screen shot

I don’t know how you were trying to add images to your post, but this is the recommended way of doing it:

I was adding 5 images from Photo album (IOS). 1 image was a screenshot from FiiO website that i had added to photo album. I was not adding screenshots to post. Thanks for the link. Tried again to load photo album images (jpeg) with same result

Hi @hutchp,

Apologies for any confusion, are you having any Roon-specific issues? Give my above troubleshooting steps a try if you haven’t yet (if the issue you’re posting about is specifically tied to Discourse, not Roon.)

Post was strictly about adding images from photo library to post. I do not know what Discourse is, never used it.

Discourse is the software that runs the community forum. If you have trouble adding images to your forum post, this seems to be a problem between Discourse and something in your computer setup.

I have never added images from Apple Photos to a forum post. How are you doing this, and on which device? (iPhone, iPad, Mac?). When using Apple Photos on a Mac, this works for me:

  • Select the image in Apple Photos
  • Press ⌘ + C to copy, or use the macOS menu bar at the top: Edit > Copy
  • Press ⌘ + V to paste the image into the post, or use the macOS menu bar at the top: Edit > Paste

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