· When playing live radio streams that contain metadata, the player eventually stops. The amount of time varies, but it's usually within a half hour. I have observed this behavior with Radio Paradise, Naim Radio, and others. Radio Paradise happens to have corresponding streams that don't send metadata, and I can play those with no problems. I always stream FLAC streams, but to narrow this down I tried an AAC stream and it also exhibited the problem. I have Roon Server version 2.70 (build 1671) running on Ubuntu Linux version 24.04.4. I don't remember exactly when I first started seeing this problem, but I think it was early July.
Tell us about your home network
· The Linux server and my player (Cambridge Audio CXNv2) are on the ethernet with two simple ethernet switches between them. No VPN.
Hi @Andrew_Schweig, welcome back to the community, and thanks for the detailed report.
This does sound like a playback stability issue tied to live streams, especially since it seems to affect multiple stations and formats, while non-metadata variants keep playing normally.
To get a clearer picture, a few things would help:
What is your network setup between Roon Server and the CXNv2, especially the switch models and whether anything else sits between them?
When the stream stops, does Roon show an error, or does playback simply end or stall in place?
Have you noticed whether this happens with any live stream that carries metadata, or only with certain stations?
We’d also like to enable diagnostics on your account, then have you note the exact local date and time the next time it happens, along with the station that was playing. That gives us a solid window to inspect what Roon Server is doing when the stream drops.
If you can share those details, we can take the next step from there.
Wanted to follow up on this. Have you had a chance to check the network path between Roon Server and the CXNv2, including the switch models and anything else in between, and to note whether playback stalls cleanly or shows an error when one of these live streams stops? It would also help to know if this is happening with every metadata-enabled live stream or only certain stations, and if we’ve enabled diagnostics on your account yet, please send the local date and time plus the station the next time it happens.
Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.
Hi, sorry, I was trying to reproduce the problem yesterday to see if there was anything interesting in the logs and the problem was happening much less frequently than before. I did still get a few stops but for the most part I was able to play the radio paradise stream with metadata without problems. But it does definitely still stop sometimes, so the problem still exists. It just seems to be a little harder to reproduce.
As for the network topology, the Linux machine that is running Roon server is connected to a Netgear GS108, and that is connected to a Netgear GS105, and the CXNv2 is plugged into the GS105. So nothing complicated.
Just checking in again, has the setup been stable since we last spoke? If there are any further issues or if this can be marked as solved, please let us know, thanks!
Thanks for confirming; we will close this out here.
If it does come back, please note the station and the local date and time it stops, and reopen the thread. With a timestamp we can go straight to the logs rather than trying to reproduce it.