Issue with Logging In and Running Roon Software - Account Locking Inquiry (ref#5GSWS8)

[mikael.jervemyr]

Full form submission

What’s happening?

I'm having trouble logging in

Where are you having trouble logging in?

I can't log into the Roon app

I have problems logging in and open Roon I have a message that say I am already have and open Roon. I have tried to do a factory restore on my Mac and start download Roon again but I still say it's open. Can you check if my account is looked som howe.

[Carl]

@mikael.jervemyr

I have a message that say I am already have and open Roon

Hi, this can happen sometimes … just click the unauthorise icon and login as normal.

[mikael.jervemyr]

Omg i have been struggle for ever million thanks