· Struggling to get identification for a roon ready device. My mojo 2 is discovered on the network with the IP address but it basically doesn't show the MOJO to icon and it doesn't configure it properly it just shows it as a device that's run ready and it will not allow me to identify either this is just happen recently
Tell us about your home network
· I have a standard Virgin one gigabyte circuit in the flat it works fine no issues room works fine on your auralic streamer but not the MOJO there's an identification issue
Hi @Adam_Hextall, the Mojo2 is Roon Tested not Roon Ready because it has no network interface.
Since you see it on the network, I assume you are using a USB connection with the network streamer. I also notice that Roon has identified the device: Chord Electronics Ltd Mojo2.
Can you show a screenshot of the Zone settings screen, e.g.,…
That’s the weird thing the poly is connected and I’m not using any usb. I’m purely poly bridge mojo player and connected to my head phones. I’ll send a picture of the setup. So it all works and I get 24/96 etc. Just a bit strange.
What is just weird is that I don’t get the MOJO 2 identified if that makes sense? It used to be absolutely fine and I think it’s still detects the MOJO too because I’m playing it through my headphones and it works fine.
If you’re using the Poly, that will be the endpoint, with the Mojo2 also listed as the audio device. I’m away from home so can’t check if recent updates have affected by Poly/Mojo setup.
Thank you for providing those screenshots and we have reviewed the diagnostic data from your account! This makes it incredibly easy to see exactly what is happening under the hood.
Looking at your Device setup screenshot and the raw RAAT data from your logs, your system is actually configured perfectly and is already fully communicating with your Mojo 2.
What the Logs and Screenshots Tell Us:
The Bridge Device: Your screenshot correctly lists the Chord Poly as the Bridge device. This is the network hardware that handles the wireless “Roon Ready” protocol.
The Audio Device: Right below that, Roon explicitly detects the connected hardware via the Poly’s USB/pins as: Chord Electronics Ltd Mojo2
The Hardware Match: Your diagnostics log shows the exact hardware signature Roon is reading from the device: id="Mojo2", driver="USB-Audio", usbid="245f:0815". This matches our device database flawlessly.
Why the “Identify this device” link is still there:
The text “Unidentified device” and the blue “Identify this device” link can be a bit misleading here.
Because the Poly is the official certified network boundary (the Roon Ready endpoint), Roon automatically configures all the critical audio properties, DSD modes, and maximum PCM sample rates (up to 384kHz) based on the Poly’s native profile.
When you click “Identify this device” to try and manually lock in a graphical product icon for the Mojo 2, the app will not let you override or save it. This is completely intentional. Roon treats the Poly-Mojo combo as a unified smart zone and blocks manual changes to prevent audio configuration conflicts.
As you noted, your signal path is perfectly clean, you are getting full high-resolution playback, and the music sounds great. You can safely ignore the cosmetic “Identify this device” prompt—your Chord stack is performing exactly the way the engineers intended.
Turn off the settings menu, put your headphones back on, and enjoy the music!
