Hi! What’s not quite right with Roon?
· Can’t reach my Server, remotes or ARC
Can’t connect to my Server, remotes or ARC
· Other ARC issues
Tell us what's going on
· chun
Tell us about your home network
· no
Hello @wu_see_chun
Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.
Please try the following steps:
- Open macOS System Settings → Privacy & Security → Local Network
- Make sure Roon and Roon Server are both enabled
- Even if they are already enabled, please toggle them off and back on
- Fully quit Roon Server from the macOS menu bar / task bar
- Reboot your Mac
- After reboot, launch Roon again and check if the devices is avaliable again.
Once these permissions are refreshed and the system restarted, your audio devices should reappear.
Please let us know if the issue persists after these steps, and we’ll continue from there.
Hello @wu_see_chun,
Just checking in on this, and I wanted to see whether you were able to try the Local Network permission refresh we mentioned for Roon and Roon Server, along with the Mac reboot. If you’re still not seeing the devices after that, reply with the latest update and we’ll keep going from there.
Please note, if we don’t hear back from you this thread may close automatically soon. If the thread auto-closes and you need further assistance, please submit a reopen support request via the technical support help form below and specify that the issue should be reopened. Thank you.