Issue with Roon ARC on iOS 18.3.2 showing server error (ref#7F2KJ4)

[Alan_Sparks]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· Other

Describe the issue

2.48 Roon server, latest Roon ARC app on iOS 18.3.2. "There's an issue with your Roon Server". The server settings page says all is OK. I've disconnected and reconnected to my account and server, and after it shows the server online and ready, I hit connect. Says syncing for first time, and select profile. Instantly get the "There's an issue".

Describe your network setup

Roon Server on QNAP NAS, gigabit LAN, Comcast Biz Internet service

[Alan_Sparks]

This worked before latest updates, but is failing to connect on either local LAN or mobile.

[Alan_Sparks]

Seems I had to delete the app and start from scratch.

[noris]

Hi @Alan_Sparks ,

Glad to hear you’re up-and-running with the ARC app reinstall! I activated diagnostics for your Roon Server, and I am not seeing any critical errors, so I’m not certain why you had the ARC error. If you notice the issue re-occur, please let us know, otherwise hope you have a enjoyable Roon experience!