Issue with Roon login prompt on Elac Discovery - Unable to use the device (ref#XA0IBA)

Support
1

What’s happening?

· I'm having trouble with my DAC, speakers, streamer, etc.

What best describes the issue with your audio device?

· Other

Describe the issue

Got a Elac Discovery med Roon is build in the hardware. But now Roon Ask me to log in. What do i do. I cant use it

Describe your network setup

Telia network, router

2

You have a Roon subscription?
Just because the Roon software is built in does not mean it works without having a valid Roon subscription I’m afraid.

3

Elac Discovery 101 Server (I assume you have this model) has a custom version (Essentials) of Roon that is not supported by Roon directly. This custom version uses its own login and registration system, its own apps and is a separate eco system that is not supported by Roon. I have two of them in use along with a Discovery streaming amp and a Discovery streaming speaker Z3.

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