Issue with Roon Playback Stopping After Latest Update (ref#R2R7F3)

What best describes your playback issue?

· Music stops playing unexpectedly

Is there a specific error message you see? If so, please select from the following options:

· Other

Please try to reboot your Roon Server and check to see if this helps.

· Rebooting my Server had no effect, the issue remains

Are you having an issue with a single Zone or multiple Zones?

· I'm having playback problems with a single Zone. The rest are fine.

Does the issue happen with local library music, streaming service music, or both?

· I only have local library music, so I can't test streaming service music.

Where is your local content stored?

· Somewhere else on the local network (NAS)

If you move the content from your NAS to a local storage location, do you still experience issues with playback?

· The issue happens for both the NAS storage location and on the secondary storage location

Please try playing content of a lower sample rate (44.1kHz or 48kHz), does this work as expected?

· No, lower sample rates are still affected

What are the make and model of the affected audio device(s) and the connection type?

· Mac mini (late 2012) version 10.15.7 Synology Da213

Describe the issue

Roon was running well until I installed the latest update yesterday. I can start a song and then it stops after approx 20 seconds with an error message saying waiting for your server with a circle and counter clockwise timer. Then Roon is relaunched and the same thing happens again. I rebooted my Mac mini core and my NAS drive to no avail. Thanks in advance for your help, Charlie

Describe your network setup

My Mac mini core is connected via Wi-Fi to a Synology nas drive. I have a Motorola modem

Hey @Charles_Hart,

Thanks for taking the time to write in, and welcome to the community! Our team would like to take a closer look into your issue, could you please use the directions found here and send over a set of Roon Server logs to our File Uploader?

Thanks!

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