Issue with Selecting a Different Roon Server Reverting to Waiting for Server (ref#CRWTIG)

Support
1
Full form submission

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Waiting for your Roon Server"

What happens if you press the "Select a different Roon Server" button?

· I don't see Roon Server.

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

when I "select a different Roon Server" the response is that you will lose access to the music you had before. I selected NO and it reverted back to the original "Waiting for your Roon Server ........"

Describe your network setup

dCS Lina connected through ethernet. N.B. Roon was running fine until a Microsoft update today. Also I noted that Roon is present in several different folders on my computer.

2

Firstly restart everything from scratch,pull plugs wait 30 seconds then restart the Router, Modem wait until internet is connected then restart the Roon Server

When you see “select a different server” say YES, your existing server will show and you can select it and hopefully proceed as normal

If that fail, check your video driver, Windows updates have a habit of overwriting the video driver which Roon uses extensively

Admittedly my Windows update caused no issues , but there a lot of variations