Issue with Tidal Individual Hi-Res Access on Roon (ref#13U70B)

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As of today april 10th,Tidal has given access to hi-res files for all through a new plan called Individual. This is working on all platforms EXCEPT Roon, why?

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Same for me. Doesnt show up as high res in roon but the tidal app works fine with high res

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Same problem here. Tried Tidal logout and login in Roon but Max doesn’t show up.

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Same for me, only showing high tier quality.

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See

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Hi All!

We’ve found the issue and have a fix that should be released with our next production release. Any updates will be shared over on this tracking thread:

Thanks for letting us know and taking the time to report!