Issues using ROON with RME BABYFACE PRO

Support
1

Windows 10 Roon Remote
OS X Roon Core

No network issues.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

RME Babyface Pro

Description Of Issue

@support
I use a Chord mojo to listen to Roon at work and it works great.

When I am home, I use an RME Babyface Pro sound interface, which is another professional interface

Roon can not see the RME babyface in available devices. Is this due to ASIO? How can I use my soundcard at home with roon?

3

Hello @Michael_Belanger,

Check that you have disabled the Windows Firewall on your computer:

https://support.microsoft.com/en-us/search?query=How%20do%20I%20turn%20off%20or%20on%20Windows%20Firewall%20in%20Windows%2010%3F

-John

4

Hi there,

Yes, the windows firewall and any sort of other firewall software has been disabled or is not in use during this instance.

5

I believe the issue may be due to RME’s unique usage of driver and software submixing/routing… Since it doesn’t show up as a usable sound card in my OS but it does through ASIO and any software which tries to find it.

6

Hi @Michael_Belanger,

Can you please share a screenshot of your Roon Settings -> Audio tab?

7

Oi…derp
Don’t mind me, I’ll just be putting on my dunce cap and sitting in the corner… My firewall had been turned on somehow even though I always have it disabled at home

1 Like
8

Hi @Michael_Belanger,

Glad to hear that you located the source of the issue, hope you have an enjoyable Roon experience!