Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired Cat 6e.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Mac Mini 2014 Roon Bridge
Chord Qutest USB DAC
Cocktail Audio N15D - Roon Ready DAC
Description Of Issue
Issue 1 - Chord Qutest
After playing music for some time, the DAC will not work properly, similar to the DAC cannot be found, you must restart the MAC mini to return to normal.
Issue 2 Cocktail Audio N15D
Every time I play the music, the volume is always very loud.
I have to readjust the volume through the remote APP to restore the proper volume setting.
This problem also occurs when the next music is played manually.
When this issue occurs, do you still see your Qutest listed in Roon Settings -> Audio?
Does this issue occur under any more specific circumstances? Are you using other apps to control the Cocktail Audio immediately before using Roon? Does it only occur when using one specific Roon Remote or Client?
Can you provide some more information regarding your network setup, including model/manufacturer of all your networking gear?
Can you please note the exact local time + date in your country when this behavior next occurs, including on which track you observe it occur? E.g. 3:46PM on 12/12/19 and occurs on “Dark Side of the Moon”
It no longer happens when the firmware version is updated.
3.Issue 2 Cocktail Audio N15D:
The problem continues to occur, when playing the next song or replaying the current song, the volume is always the loudest, it sounds like 90db, but the actual setting value is 50db or other values, I must slide the setting value again to Update the correct volume setting on roon remote app.