Issues with Euphony Core

Support
1

I i tried again and I still have the same problem.!

Capture%20page%20registration%201|690x460

3

Hi @Juan_Carlos_Nunez,

I have split your post out and unlisted the thread. It looks like you are posting a voucher code for your Euphony registration? Are you able to log into Roon? The Euphony registration process is something you should reach out to Euphony directly for assistance with. If you are seeing an issue inside of Roon, please post a screenshot of that instead. Thanks!

5

Hi Noris,

Thanks for the answer.
I never had problems with euphony. It is just from the moment I did the update from
my windows PC. It instaled the update in that PC and not in the euphony one.
Please find herewith the screen I have. I finally uninstalled roon from
my windows PC which I was using as remote. But I do not know how
to install the update with my tablet roon remote.

Capture%20roon%20download
Capture%20roon%20download920×722 37.2 KB

6

Hi @Juan_Carlos_Nunez,

I would re-install Roon on your PC from our downloads page: https://roonlabs.com/downloads.html

Is the behavior the same if you reboot your Euphony Core?

7

Hi Noris,
Thanks for the reply.
I did not reboot euphony. Do you think I must reboot it ?

8

@Juan_Carlos_Nunez - Yes, I would reboot your Core and network to see if it helps

9

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