Issues with Nugs streaming quality and library options (ref#RQT6Y6)

[Allman77]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Nugs:
Streaming quality : on hi-res subscription two options are shown: aac and best quality available, on choosing the latter every file only plays in MQA not FLAC-HD.
Shows: option to add to library or playlist are grey-ed out...

Tell us about your home network

· n/a

[vova]

Shows: option to add to library or playlist are grey-ed out…

This is expected, see

I can’t add nugs shows to my Roon playlists - nugs User Guide + FAQ

Streaming quality : on hi-res subscription two options are shown: aac and best quality available, on choosing the latter every file only plays in MQA not FLAC-HD.

Is this a specific show/artist? Have you tried different ones ? Can you list them so we could check on our end?

[Allman77]

@vova

Thx regarding first, did not see that in the announcement but clear.

second: yes I have it on different ones, Goose- 3 October 2025, Spafford - 20 June 2025, Tedeschi Trucks Band- 24 May 2025, Widespread Panic - 15 February 2026.

[benjamin]

Hey @Allman77,

Thanks for the reply! We can confirm this is expected behavior. Formats will vary by show, and it’s not yet something we’re able to edit at this time.

Certainly, let us know if you have any other questions or issues. Happy listening!