Issues with Roon playlists not syncing to Tidal after server switch (ref#3PU9IC)

[Don_Rycroft]

What’s happening?

· Other

Describe the issue

am having a bit of a challenge with copying Roon playlists to Tidal. I have previously completed this successfully with several hundred playlists; so I am wondering if there is a problem, or is something I recently am working on has caused it (see below), any help would be most appreciated. Don

Recent Activity: I am switching over from running Roon on my Innuous Zenith to running it on a PC. I made the swap to PC yesterday; then today switched back to the Innuos as my Roon server. Following this swap and swap back I tried the Tidal copy and it did not work
-Update: swapping back and forth must be the cause, because I just tried to change a playlist (delete a song) and Roon did it, then reversed it; so no change can be made to Roon playlist. Is there something I need to do to get Innuous fully back as the core?

Describe your network setup

Rogers modem/router

[benjamin]

Hey @Don_Rycroft,

Re-authorizing your Innuous should have auto-unauthorized your previous servers, are you still using the PC as a remote device?

@Don_Rycroft

Is there something I need to do to get Innuous fully back as the core?

Have you gone into your Roon Settings>Services and logged into your Tidal account, and allowed the account to fully sync to your Innous?

We’ll be on standby for your reply, thanks!

[Don_Rycroft]

I was able to re-initiate my PC Roon version by selections Disconnect; and the reconnecting to my original Roon version on the Innuos. I could play Tidal or Roon playlists again but when I tried to edit the Tidal Playlist it did not permit the edit.

I am still trying to figute out how transfer my Roon Playlists from the Innuos server to the PC Roon server. I

[Don_Rycroft]

I am still planning to switch to pc so core is still there but disconnected.

[noris]

Hello @Don_Rycroft ,

@Don_Rycroft

I am still trying to figute out how transfer my Roon Playlists from the Innuos server to the PC Roon server

Please see our guide here regarding this:

Moving Roon to a new Server

[Don_Rycroft]

I had considered that, but my Innuos hard drive has 1.5 Tb of music,loaded from a NAS drive, with only .5 tb available remaining capacity. Should I delete the NAS drive music to free capacity to enable back up from the Innuos music source?

[benjamin]

Hey @Don_Rycroft,

@Don_Rycroft

Should I delete the NAS drive music to free capacity to enable back up from the Innuos music source?

Do you have another drive or option to save a backup to, other than your internal music storage drive? It’s best to keep the two separate if possible.