Unfortunately, accepted a roon update today and this error has come up. On the Windows 10 machine running Room Server. Task Manager shows it is running but the Roon client on the same machine or sny other on the network doesn’t seem to think so.
If Roon Server is running but no client can see it then obviously something is blocking the communication. Did you try and disabling the firewall (this includes anti-virus products that may provide a firewall service too) on the computer that runs Roon Server?
Sorry to hear you’re having connectivity issues - @BlackJack brings up a good point in terms of the Windows firewall. Here’s more info on what exceptions need to be in place:
I do see that your server was online recently, so the good news is the issue is likely the connection between your remote and server. We’ll be on standby for your reply.