iTunes playlists not importing into Roon

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows 10 build 511 64bit

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Netgear CM1000 core on Ethernet client on wifi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Nexum Tunebox 3 WIFI Airplay client with analog out to amplified speakers

Description Of Issue

I have put two folders in my storage config:

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Music/iTunes contains itl and xml files and onedrive/media/music contains ripped music

You can see I have no playlists:
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I have read all of the threads I can find on this topic and none have solved my problem. I have forced a rescan, rebooted my core, and rebooted my machine. This is the correct location as this is the only itl and xml files that have been updated on the machine in last 2 years.I deleted all of the other copies and rebooted core, no luck. No special characters in the path. What next steps should I take?
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2

One other note, even if I export my playlist and put the xml in the music folder the playlist does not get imported.

4

Hi @Todd_Haugen,

Can you share the iTunes XML file with us so we can take a look? You can share it in a PM via a shared Dropbox link.

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