6 days+ with multiple daily restarts, constantly having to force rescanning the itunes xml (disable/enable/rescan). Sometimes login to tidal works, most of the times it doesn’t. When I finally get some music to play it stops mid-song (album not found). Please take a look at my logs and give my something that may help resolving this.
Thank you for sending the database over, I can confirm I received it properly. Would it be possible to leave the files uploaded on your Dropbox until QA has had a chance to review your case, or are you on a “trial” Dropbox Pro that expires soon?
Until QA has a chance to review this database, I would suggest temporarily setting it aside and starting with a fresh one. To perform this action, please use the following steps:
Sure, I can leave it up for a few more days. I will wait for a fix until i scrap all the work I have put in to ”clean up” my collection/database. Looking forward to hearing from you or the QA team again.
If you go ahead and rename the Roon directory using the above steps it will allow you to start fresh with a clean database while we investigate this behavior on our end. I’m going to be upfront with you - the investigation may take some time and would require the dev team’s input as well.
Once we are able to locate the source of this behavior and address it, you should be able to rename “RoonServer_old” back to “RoonServer” to get your old database up and running again, but until then I don’t want you to remain Roon-less.
I wanted to confirm that QA was able to download the database files and it has been added to the review queue. You can go ahead and let the Dropbox trial expire, I will be sure to let you know once I have the competed report but this may take some time, thanks!