Jittery Scrolling in Roon iOS App (ref#M03SHE)

Support
1

What’s happening?

· Something’s not working in the Roon interface (buttons, displays, lyrics, etc.)

Describe the issue

Nauseating Jittery Scrolling in Roon iOS App.
I know this has already been discussed, but I'd just like to reiterate what a dealbreaker this is. I'm new to Roon and was very excited to try it out based on all of the rave reviews I hear about it. When testing it out during my trial, it's impossible to use because the jitter is painful. I tried the fix to Limit Frame Rate in Accessibility settings, which helped a little, but it's still rough. When scrolling while a screen recording is active, the scroll is perfect and not jittery at all. As is, the jitter makes the app totally unusable.

Describe your network setup

Mac as server connected via Wifi

2

Good day @Chris_Budro !

I hope you’re doing well today.

Thanks for sharing your problem here!

We appreciate you reporting this to us so we can better understand how important this is to our customers.

We already have an internal ticket raised for this issue and our R&D is looking at it.

Once there there is a progress on this matter you’ll be able to track it in release not or you will simply notice the change yourself.

Regards.

3

@Chris_Budro The iPad app suffers from jittery scrolling on first opening but I’ve found that simply minimising the app (pushing it into the background) and then restoring it appears to improve things markedly. Hope that’s of some help.