Johnny Cash, no Tidal content showing

Decided this morning was the morning for some of the man in black but to my surprise he seemed absent from Tidal.

Did he really have production duties on Layla?

Anyway, checking the Tidal app, Johnny is well represented.

Checking Roon for other artists with long discographies that I have no albums of (Willie Nelson, Dolly Parton) their Tidal content was present.

Any ideas?

.sjb

Just looked and took a screenshot. I’m in the UK

I’m seeing over 100 Johnny Cash titles on Tidal in the US.

Just ruled out it being a device issue, same on my PC as IPAD.

Not a TIDAL issue per se

A reboot brought no joy.

(even if it did add Nashville Skyline as a production credit)

@support

.sjb

Any ideas what’s happening here @support ?

.sjb

What country are you in ?

I’m in beautiful Ireland and have access to all his albums via the Tidal app.

Thanks.

.sjb

We’ve just logged into Irish TIDAL account and Johnny Cash has ~150 main albums on our end. Why don’t you try to move your current Roon DB aside and start new one with only TIDAL content to verify that this is not a DB problem ?

I’m not sure exactly step-by-step what you’re suggesting here?

Thanks

John.

.sjb

Sure:

  1. Locate your Roon folder
  2. Rename it to something like Roon_old
  3. Reinstall Roon from our website
  4. Log in Roon
  5. Log in your TIDAL account
  6. Check Johnny Cash details page

This is just temporary – you’ll be able to go back to your main Roon install soon, but if your issue is resolved this way, we know this is related to your installation, as opposed to something environmental.

Thanks!

Okay well on the new install I have access to Johnny Cash on TIDAL.

So this must be a database problem is there any way to solve this?

While I was on the title only version I added a Johnny Cash album and when I reverted to my old database and select this album I now have access to Johnny Cash is tidal repertoire but not the albums that he appears in that I have on hard drive

Where to next?

Thanks

.sjb

First, I want to clarify this statement:

I now have access to Johnny Cash is tidal repertoire but not the albums that he appears in that I have on hard drive

Maybe local ones are under ‘Other Version’ button, because they have lower sample rate ? (assuming your TIDAL collection duplicates your local one)

As per the screenshot above I have no actual Johnny Cash albums but he appears on Layl and Nashville Skyline.

Now these don’t show up but the Tidal albums do.

Thanks

.sjb

Few other clarifications:

  1. Can you check whether you have only one Johnny Cash artist?
  2. Can you also search for Layl and Nashville Skyline local albums and clarify that Johnny Cash credits are still there ?

A search of artists shows up no Johnny Cash.

A general search shows up the Tidal version

Looking at Nashville skyline, there is Johnny Cash, when I click his name I get back to screenshot in my last post.

.sjb

When I open Roon again after leaving it on the Cah page I get the following.

And the Highway men should be caught for Johnny Cash as well but aren"t, mind you they seem to be identified incorrectly anyway.

.sjb

Ok, at this point we’d like to check your logs. I’ll contact you via PM with more details.

Speaking as a reformed Clapton worshipper, the production credit for Layla is a little questionable, regardless of what Roon might or might not indicate. I think it would only apply to the 2011 Deluxe Version of the album and only because the version of “Blues Power” that’s on there was performed on The Johnny Cash Show.

Edit: Sorry. There are some other tracks on Disc 2 of the 2011 Deluxe Version that were Johnny Cash Show performances. Cash, however, had nothing to with the original album, AFAIK, and likely had little or nothing to do with the production of those performances from his TV show.

You don’t sound very reformed!

:grinning:

.sjb

Years ago, when the world was young and I was high all the time, I thought Clapton was god; now I just think he was a great rock guitarist. These days, you could probably convince me John Abercrombie is god.