Core Machine (Operating system/System info/Roon build number)
macOS Big Sur 11.1 / Processor 3.1 GHz 6-Core Intel Core i5, Memory 32 GB 2667 MHz DDR4, Startup Disk Mac HD / Roon 1.7
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Arris Model DG3450 / use Ethernet to my iMac which has the core installed and stereo attached via wires / WiFi for my main stereo
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Stereo 1: Core on iMac (w/ music files on an external drive, plugged into Schiit Modi DAC, Onkyo TX-8511 receiver and KEF Q-100 speakers. Have a splitter from the DAC to the Onkyo and a Schiit Magni Heresy headphone amp. The iMac is connected via ethernet. Stereo 2: NAD C-368 amp w/ BluOS and KEF Q-150 speakers. (turntable, cassette deck). No ethernet connection - WiFi only.
Description Of Issue
Just about ready to give up on Roon as my free trial winds down. Does it work properly - and consistently - or not?
I posted this information on 1/25 (the post and responses are still up )and waited 4 days for a response.
I responded to the query, but haven’t heard back yet.
I have Qobuz and an Apple Music subscription. Really questioning what value Roon brings to the whole streaming thing as it seems to create much more problems rather than added value. This is my second trial and I had similar issues the first time around.
Main considerations, especially seeing how many tech support questions come in every day - A) will this be more headache than it’s worth? B) will it work CONSISTENTLY? C) can I count on better response from Tech Support? D) what is the real value of using Roon? I like the software and information, but other than that what is the real value?
Below are my tech issues. In addition, it dropped out last night while playing music on my local hard drive.
Roon drops out continuously when I have the two stereos grouped. Also it’s dropping on the WiFi stereo using iPad or iPhone Roon Remote w/ no paired groups. Playing to the stereo connected to the iMac w/ ethernet is perfect. Just ran a Speedtest the WiFi is 938mbps download. Why is it dropping out on the NAC C-368 Wi-Fi stereo? When I play Qobuz on the BluOS app to this stereo, it’s great.
When I play Qobuz from Roon, it drops out. I get an error message that says:
“Qobuz Media is loading slowly. This may indicate a networking or connectivity problem.”