Latest update disables internal music storage

Roon Server Machine

Roon Nucleus Serial #54B2038D1A82

Networking Gear & Setup Details

Netgear switch hardwired to ISP router, hardwired to nucleus

Connected Audio Devices

Nothing connected directly to nucleus. Lumin streamer hardwired to Netgear switch

Number of Tracks in Library

62,500 tracks

Description of Issue

Since updating to the latest version of the server version (2.0, build 1365), my internal storage is unavailable. I have a lot of music on it and I don’t have a backup. I am hoping this is an issue you can help me resolve. I have not opened or moved my nucleus since the update - so it is unlikely that the drive has disconnected from the nucleus.

Can you post a screenshot from your webadministration?
Like this one

If that error message doesn’t go away after a reboot of your Nucleus, then personally I would open it up and check the connections. If they are OK, then you may be looking at a failure of your drive…

Hey @ethelthefrog,

Ben with the support team checking in! Thanks for taking the time to write in and I’m sorry to hear you’re having issues getting your watched folder re-syced.

I highly suggest to create a fresh backup before anything else. Head into Roon settings> backups>back up now

@Geoff_Coupe is correct in their above statement as well. Let me know your status! :+1: