Turned on Roon tonight on iPad and told me an update was available. Now 30 mins later and it is waiting for server. Why release a n update that breaks the server connection? Can’t you test it first. I am a paid up user not a beta tester. What do. i do now. I want to listen to music, not spend the rest of the night trying to sort this cock up.
Does it look like this?
What happens if you click Select a different Roon Server?
Yes, exactly like that. On my iPad and iPhone.
I have tried selecting a different server on my iPad but same thing.
I have shut down my ROCK NUC and rebooted it, but same thing.
Update: I have tried to locate it on the web and not found. I have checked my hub and it is not listed as a connected device. I guess this update has completely fried the NUC install and there is no way to get it back without a complete reinstall. If this is the case, I will not bother. I don’t have the time for this anymore and I will cancel my Roon subscription. I am not paying for flaky product that breaks irsrlf with an update.
Did you update your Roon server? You need to update your server and all clients.
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That updated your server only, so you‘ve got to go to Apple App Store to update your iPad Roon remote also, since that discrepancy might cause your issue.
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This is the issue. It told me there was an update, I hit update all and it is now broken.
Update your iPhone and iPad from the Apple app store.
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Thanks. Tried that and still waiting on server.
Can you go to the admin web page if you open http://rock in your web browser?
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No. Server not found it says. Looks like the update has bricked my NUC.
Well, IF it’s dead it’s most likely a coincidence and any new update would have pushed it over the edge. But at this point it can easily be a network problem as well.
Can you see it listed as a connected device if you go to the web admin pages of your router?
Another possible next step would be to connect the NUC by HDMI to a monitor or TV and check if it shows any output.
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Agreed - please try this and post a photo of any screen messages.
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Not listed on my Router. In order to connect it to a TV with hdmi is a major hassle, but I will try it tomorrow. Incidentally , it had been running for about 2 years perfectly happily and the NUC is over specified for ROCK. Coincidence or not, it was the update that bricked it. If the update has bricked it, I will unsubscribe from Roon as I am not paying for dodgy software.
PS. If I sound ■■■■■■ off, that’s because I am. I wanted listen to music tonight, but if wasn’t for this dodgy update, I would have been doing just that. Instead I am on a support forum with no music.
Your choice but the evidence is flimsy.
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I disagree, the evidence is concrete. It said update, I updated. It is broken.
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Correlation is not causation. We will await your results of connecting it to your TV tomorrow. I understand your frustration, but let’s see what tomorrow will bring.
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Connected to TV and rebooted. It gave me two options. 1. Do a complete reinstall or 2. re-install from existing installation. I chose 2 and it is back up and running. I had to to the update again so I stand by my original assumption that the update caused the issue.
Thanks for everyones input. Let’s hope the update goes smoothly for everyone else.
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