Latest update stops Roon recognising my Linn DS

Roon Core Machine

Imac 2021 running 13.2 Ventura. Roon version2.0 (build 1202). Majik DS 1439429

Networking Gear & Setup Details

DrayTek Vigor 2860ac

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I updated Roon to the latest version and now it doesn’t see my Linn DS. Gotta say I’m pretty unhappy about what I perceive as Roon’s buggy software and poor customer service. It’s supposed to be a consumer product, not something for tech hobbyists. Try and match Apple’s service levels.

Hi @Chris_Matthews,

Apologies for the frustration you’ve experienced with Roon, we want to help resolve your issue as soon as possible.

It seems like the issue you’re encountering with Roon not seeing your Linn DS might be because you don’t have the correct Linn Subnet set in Roon Settings → Setup. Can you please check this and make sure it is set correctly?

If this does not resolve the issue, please let us know and we’ll look into other potential solutions. Let me know if you have any questions!

A post was split to a new topic: Roon loses Linn Subnet when iMac sleeps

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