There is an open ticket on this, I find I cannot play AAC files locally or via Tidal. I have a QNAP core.
I find I cannot group Meridian and Bluesound zones either.
Hello @Phil_Ryan, I’ve moved your posts to #support. As @Chrislayeruk says, there is a known issue with .aac streams at the moment, and the more data points support have the better.
On the second point of stations sometimes not loading, a couple of us are seeing this too. I suspect that is to do with Roon’s backend servers and I hope should be sorted soon.
Even on mp3 I seem to get intermittent cut outs which are not seen on Sonos.
For radio it makes Roon unusable and Sonos must be used as a reliable source.
I’ll monitor for improvements and await conformation of a fix.
The next time you see the Station Unavailable message would you kindly make a note of the time it occurs as well as which station you were trying to open? We’ll enable diagnostics and take a look.
Can you give some details on the network setup? I had a chat about this with the team today and around this time they’re seeing some errors in the logs that are seemingly network related — It looks like your machine tried to communicate with our servers to pull up the page and that communication failed. It looks like it’s intermittent which is why other times it loads fine.
From my main router the server and all end points are Ethernet connected and I didn’t see any other issues if I played non radio content.
I’m not sure if this applies to everyone Roon seems to display the error page until the station page loads. Today this is only visible for a millisecond or two.
I suspect this is the default and a timing issue exists where if the station is not connected to the default error page is displayed.
It seems OK today and will monitor and switch over my core to the house main desktop and see if I can replicate the issue.
Rather than create a fresh thread, I thought I’d chime in on this one. I mostly listen to some of the excellent FIP stations from Paris and a few from BBC (Radio 4, 6 and World Service).
The FIP stations seem to play perfectly with rarely a problem, but the BBC stations seem to bomb out frequently and randomly. Sometimes I can listen for 20-30 minutes without interruption, sometimes I can’t even get a couple of minutes before they stop. I can re-start them without a problem but then I can only listen for a short while (sometimes a minute or less) before it stops again.
Edit: additional.
Initially I wondered if it was a WiFi issue, but as I said, I have no such problems with FIP. Plus I have tried listening to the BBC stations on outputs with a wired connection and the same problem persists.
