Loading Album - Doesn't Load (Solved with Build 200)

Hi

I’ve a problem with a couple of my Albums that won’t load, they jut have the Roon Logo appear as if waiting to load, but they never do (put on last night and still waiting this morning, been over 9 hours).

I restarted Roon a couple of times, but still no joy.

I’ve an Antipodes DS running Roon Server & Roon Ready with latest 196 Build, and have attached some Diagnostic Info from Roon Ready below. I would attach the Roon Server Diagnostic info, but it would runn to multiple pages (don’t know how to attach as a log)

RoonReady Diagnostic information BACK to Menu 
02/09/2017 07:56:43 - ------------------------------------------------------------ 
02/09/2017 07:56:43 - /opt/RoonReady/raatool logdump d7995e7c-1c41-4c93-a110-29ddabb52314 
[0000000] 0.000 TRACE [info] initializing info dictionary 
[0000001] 0.000 TRACE [info] inserting raat_version -> 1.1.14 
[0000002] 0.000 TRACE [info] inserting protocol_version -> 3 
[0000003] 0.007 TRACE [output/alsa] initializing output uniqueid=hw:1,0 
[0000004] 0.007 TRACE [output/alsa] preferred buffer duration=0.100000s 
[0000005] 0.007 TRACE [output/alsa] force_max_volume=0 
[0000006] 0.007 TRACE [output/alsa] resync delay=0.100000s 
[0000007] 0.007 TRACE [ALSA] max pcm rate=768000 
[0000008] 0.007 TRACE [output/alsa] max dsd rate=256 
[0000009] 0.007 TRACE [output/alsa] dsd_mode=dop 
[0000010] 0.007 TRACE [output/alsa] getting hardware info 
[0000011] 0.008 TRACE pcm card id D20 
[0000012] 0.008 TRACE pcm card name Devialet USB Audio 2.0 
[0000013] 0.008 TRACE pcm card longname Devialet Devialet USB Audio 2.0 at usb-0000:00:14.0-3.4.4.1, high speed 
[0000014] 0.008 TRACE pcm card mixername USB Mixer 
[0000015] 0.008 TRACE pcm card components USB28d4:0008 
[0000016] 0.008 TRACE pcm card driver USB-Audio 
[0000017] 0.009 TRACE pcm card usb id 28d4:0008 
[0000018] 0.009 TRACE [output/alsa] probing formats 
[0000019] 0.010 TRACE [alsa] [hw:1,0] probing formats 
[0000020] 0.010 TRACE [alsa] [hw:1,0] device supports channels range 2-2 
[0000021] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 44100/16/1 
[0000022] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 44100/24/1 
[0000023] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 44100/32/1 
[0000024] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 48000/16/1 
[0000025] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 48000/24/1 
[0000026] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 48000/32/1 
[0000027] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 88200/16/1 
[0000028] 0.010 TRACE [alsa] [hw:1,0] supports PCM format 88200/24/1 
[0000029] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 88200/32/1 
[0000030] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 96000/16/1 
[0000031] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 96000/24/1 
[0000032] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 96000/32/1 
[0000033] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 176400/16/1 
[0000034] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 176400/24/1 
[0000035] 0.011 TRACE [alsa] [hw:1,0] supports DSD format 2822400/1/1 (Encapsulated) 
[0000036] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 176400/32/1 
[0000037] 0.011 TRACE [alsa] [hw:1,0] supports PCM format 192000/16/1 
[0000038] 0.012 TRACE [alsa] [hw:1,0] supports PCM format 192000/24/1 
[0000039] 0.012 TRACE [alsa] [hw:1,0] supports PCM format 192000/32/1 
[0000040] 0.012 TRACE [alsa] [hw:1,0] supports PCM format 44100/16/2 
[0000041] 0.012 TRACE [alsa] [hw:1,0] supports PCM format 44100/24/2 
[0000042] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 44100/32/2 
[0000043] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 48000/16/2 
[0000044] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 48000/24/2 
[0000045] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 48000/32/2 
[0000046] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 88200/16/2 
[0000047] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 88200/24/2 
[0000048] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 88200/32/2 
[0000049] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 96000/16/2 
[0000050] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 96000/24/2 
[0000051] 0.013 TRACE [alsa] [hw:1,0] supports PCM format 96000/32/2 
[0000052] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 176400/16/2 
[0000053] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 176400/24/2 
[0000054] 0.014 TRACE [alsa] [hw:1,0] supports DSD format 2822400/1/2 (Encapsulated) 
[0000055] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 176400/32/2 
[0000056] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 192000/16/2 
[0000057] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 192000/24/2 
[0000058] 0.014 TRACE [alsa] [hw:1,0] supports PCM format 192000/32/2 
[0000059] 0.026 TRACE [output/alsa] initialized 
[0000060] 0.026 TRACE [volume/null] initialized 
[0000061] 0.026 TRACE [watch/alsa] initializing watch device=hw:1 exit_on_lost=1 
[0000062] 0.026 TRACE [watch/alsa] initialized 
[0000063] 0.026 TRACE [info] inserting unique_id -> d7995e7c-1c41-4c93-a110-29ddabb52314 
[0000064] 0.026 TRACE [info] inserting vendor -> Antipodes Audio 
[0000065] 0.026 TRACE [info] inserting serial -> 000102 
[0000066] 0.026 TRACE [info] inserting config_url -> http://__SELF__/ 
[0000067] 0.026 TRACE [info] inserting model -> D2 
[0000068] 0.026 TRACE [info] inserting version -> 1.1.14 
[0000069] 0.026 INFO [server] listening on port 55575 
[0000070] 0.027 TRACE [discovery] starting 
[0000071] 0.027 INFO [discovery] [iface:127.0.0.1] multicast recv socket is bound to 0.0.0.0:9003 
[0000072] 0.027 INFO [discovery] [iface:127.0.0.1] multicast send socket is bound to 0.0.0.0:49171 
[0000073] 0.027 INFO [discovery] [iface:192.168.0.46] multicast recv socket is bound to 0.0.0.0:9003 
[0000074] 0.028 INFO [discovery] [iface:192.168.0.46] multicast send socket is bound to 0.0.0.0:42214 
[0000075] 0.028 INFO [discovery] unicast socket is bound to 0.0.0.0:9003 
[0000076] 0.028 TRACE [device] announcing DiscoveryMessage[type=QUERY, transactionid=6596D977-A561-5FEE-63D5-06A6EF61BD11, Data={ "unique_id": "d7995e7c-1c41-4c93-a110-29ddabb52314", "raat_version": "1.1.14", "vendor": "Antipodes Audio", "protocol_version": "3", "serial": "000102", "model": "D2", "version": "1.1.14", "config_url": "http://__SELF__/", "service_id": "5e2042ad-9bc5-4508-be92-ff68f19bdc93", "tcp_port": "55575", } ] 
[0000077] 0.086 TRACE [server] [127.0.0.1:38041] accepted connection 
[0000078] 0.092 TRACE [session] [127.0.0.1:38041] created 
[0000079] 0.148 TRACE [server] new script with name=raat.dat:base.lua module=base 
[0000080] 0.149 TRACE [session] [127.0.0.1:38041] pre-loading lua module base 
[0000081] 0.161 TRACE [server] new script with name=raat.dat:dkjson.lua module=dkjson 
[0000082] 0.161 TRACE [server] [127.0.0.1:38041] SENT[LL] [1] {"status": "Success"} 
[0000083] 0.161 TRACE [session] [127.0.0.1:38041] pre-loading lua module dkjson 
[0000084] 0.173 TRACE [server] [127.0.0.1:38041] SENT[LL] [2] {"status": "Success"} 
[0000085] 0.352 TRACE [server] new script with name=raat.dat:protocol.lua module=protocol 
[0000086] 0.352 TRACE [session] [127.0.0.1:38041] pre-loading lua module protocol 
[0000087] 0.378 TRACE [server] new script with name=raat.dat:roon.lua module=(null) 
[0000088] 0.378 TRACE [server] [127.0.0.1:38041] SENT[LL] [3] {"status": "Success"} 
[0000089] 0.379 TRACE [session] [127.0.0.1:38041] executing lua script 
[0000090] 0.406 WARNING [lua@0x126afd8] [127.0.0.1:38041] failed set recv buffer size: nil 
[0000091] 0.406 TRACE [lua@0x126afd8] [127.0.0.1:38041] [roon] clock socket listening on udp 0.0.0.0:51886 
[0000092] 0.407 TRACE [lua@0x126afd8] [127.0.0.1:38041] [roon] audio socket listening on udp 0.0.0.0:44169 
[0000093] 0.407 TRACE [lua@0x126afd8] [127.0.0.1:38041] [roon] output info {"config": {"type": "alsa", "max_pcm_rate": 768000, "max_dsd_rate": 256, "device": "hw:1,0", "signal_path": [{"method": "usb", "quality": "lossless", "type": "output"}], "buffer_duration": 0.10000000000000001, "dsd_mode": "dop"}, "alsa_device": {"usbid": "28d4:0008", "id": "D20", "name": "Devialet USB Audio 2.0", "driver": "USB-Audio", "longname": "Devialet Devialet USB Audio 2.0 at usb-0000:00:14.0-3.4.4.1, high speed", "mixername": "USB Mixer", "components": "D20"}} 
[0000094] 0.407 TRACE [lua@0x126afd8] [127.0.0.1:38041] [roon] volume info {"config": {"type": "null", "optional": true}} 
[0000095] 0.407 TRACE [server] [127.0.0.1:38041] SENT[LL] [4] {"status": "Success"} 
[0000096] 0.615 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [2] {"request":"info"} 
[0000097] 0.625 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [2] {"flags":{"has_write_chmap":true},"volume":{"is_supported":true,"info":{"config":{"type":"null","optional":true}}},"platform":{"os":"linux","uname":{"machine":"x86_64","nodename":"antipodes","sysname":"Linux","version":"#1 SMP Mon Jul 13 18:38:48 EDT 2015","release":"4.0.7-300.so.fc22.x86_64"}},"source_selection":{"is_supported":false,"info":[]},"status":"Success","output":{"supported_formats":"176400/16/1|2,44100/16/1|2,176400/24/1|2,48000/32/1|2,96000/24/1|2,88200/16/1|2,48000/24/1|2,88200/32/1|2,44100/32/1|2,192000/24/1|2,192000/32/1|2,192000/16/1|2,88200/24/1|2,176400/32/1|2,44100/24/1|2,2822400/1/1|2,96000/32/1|2,48000/16/1|2,96000/16/1|2","info":{"alsa_device":{"driver":"USB-Audio","name":"Devialet USB Audio 2.0","mixername":"USB Mixer","components":"D20","longname":"Devialet Devialet USB Audio 2.0 at usb-0000:00:14.0-3.4.4.1, high speed","usbid":"28d4:0008","id":"D20"},"config":{"type":"alsa","device":"hw:1,0","dsd_mode":"dop","signal_path":[{"type":"output" 
[0000098] 0.625 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [3] {"request":"set_client_type","client_type":"Roon"} 
[0000099] 0.626 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [3] {"status":"Success"} 
[0000100] 0.837 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [4] {"request":"subscribe_transport"} 
[0000101] 0.837 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [5] {"request":"subscribe_controls"} 
[0000102] 0.839 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [5] {"status":"Success","controls":{"volume":{"type":"none","value":0,"step":1.0,"max":0.0,"info":{"config":{"type":"null","optional":true}},"mute":false,"min":0.0}},"action":"Changed"} 
[0000103] 19.132 DEBUG [discovery] broadcast op is complete 
[0000104] 252.384 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [6] {"request":"setup","format":{"sample_type":"pcm","sample_rate":192000,"bits_per_sample":32,"channels":2}} 
[0000105] 252.384 TRACE alsa output setup: format is pcm 192000/32/2 
[0000106] 252.384 TRACE opening [hw:1,0] 192000/32/2 
[0000107] 252.385 TRACE prefer larger samples = 0 
[0000108] 252.385 TRACE [ALSA] [hw:1,0] using hw pcmformat S32_LE bitspersample 32 
[0000109] 252.385 TRACE [ALSA] [hw:1,0] Requesting 2 periods 
[0000110] 252.385 TRACE [ALSA] [hw:1,0] Requesting 19200 frames/buffer (9600 frames/period) 
[0000111] 252.385 TRACE [ALSA] [hw:1,0] Initialized with 2 periods with 9600 frames/period and 19200 frames/buffer 
[0000112] 252.389 TRACE [lua@0x126afd8] [127.0.0.1:38041] got output message {"signal_path": [{"quality": "lossless", "method": "usb", "type": "output"}]} 
[0000113] 252.391 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [6] {"status":"OutputMessage","message":{"signal_path":[{"type":"output","method":"usb","quality":"lossless"}]}} 
[0000114] 252.391 WARNING sched_setscheduler failed: Operation not permitted 
[0000115] 252.391 TRACE samples per buf 9600 ns per buf 50000000 samplerate 192000 
[0000116] 252.391 TRACE 9600 samples per buf, 76800 bytes per buf, 76800 bytes per hwbuf 
[0000117] 252.391 TRACE [output/alsa] [hw:1,0] waiting for device to be ready 
[0000118] 252.391 TRACE [output/alsa] [hw:1,0] device is ready 
[0000119] 252.398 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [6] {"status":"Success","audio_port":44169,"clock_port":51886} 
[0000120] 253.163 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [7] {"request":"stream","stream_id":1384771057,"first_seq":0,"nak_port":53808,"buffer_size":2.5} 
[0000121] 253.163 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [7] {"status":"Buffering"} 
[0000122] 256.256 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [7] {"status":"Ready"} 
[0000123] 256.386 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [8] {"request":"start","time":4330717505,"stream_sample":0} 
[0000124] 256.386 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [7] {"status":"Playing"} 
[0000125] 256.386 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [8] {"status":"Success"} 
[0000126] 256.398 TRACE waiting for start time... 
[0000127] 256.448 TRACE waiting for start time... 
[0000128] 256.498 TRACE waiting for start time... 
[0000129] 256.548 TRACE starting playback: now (4300000000ns) + ns_per_buf(50000000ns) = 4350000000ns > 4330717505ns streamsample=0 
[0000130] 264.346 ERROR error in snd_pcm_recover: No such device (-19) 
[0000131] 264.346 TRACE [alsa] [hw:1,0] kicking off old output in force teardown 
[0000132] 264.346 TRACE [alsa] [hw:1,0] joining thread in force teardown 
[0000133] 264.347 TRACE [lua@0x126afd8] [127.0.0.1:38041] output lost 
[0000134] 264.347 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [6] {"status":"Lost","reason":{"reason":"device_not_available"}} 
[0000135] 268.391 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [9] {"request":"setup","format":{"sample_type":"pcm","sample_rate":192000,"bits_per_sample":32,"channels":2}} 
[0000136] 268.391 TRACE alsa output setup: format is pcm 192000/32/2 
[0000137] 268.391 TRACE opening [hw:1,0] 192000/32/2 
[0000138] 268.392 TRACE prefer larger samples = 0 
[0000139] 268.392 TRACE [ALSA] [hw:1,0] using hw pcmformat S32_LE bitspersample 32 
[0000140] 268.392 TRACE [ALSA] [hw:1,0] Requesting 2 periods 
[0000141] 268.392 TRACE [ALSA] [hw:1,0] Requesting 19200 frames/buffer (9600 frames/period) 
[0000142] 268.392 TRACE [ALSA] [hw:1,0] Initialized with 2 periods with 9600 frames/period and 19200 frames/buffer 
[0000143] 268.394 TRACE [lua@0x126afd8] [127.0.0.1:38041] got output message {"signal_path": [{"quality": "lossless", "method": "usb", "type": "output"}]} 
[0000144] 268.396 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [9] {"status":"OutputMessage","message":{"signal_path":[{"type":"output","method":"usb","quality":"lossless"}]}} 
[0000145] 268.396 WARNING sched_setscheduler failed: Operation not permitted 
[0000146] 268.396 TRACE samples per buf 9600 ns per buf 50000000 samplerate 192000 
[0000147] 268.396 TRACE 9600 samples per buf, 76800 bytes per buf, 76800 bytes per hwbuf 
[0000148] 268.396 TRACE [output/alsa] [hw:1,0] waiting for device to be ready 
[0000149] 268.396 TRACE [output/alsa] [hw:1,0] device is ready 
[0000150] 268.407 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [9] {"status":"Success","audio_port":44169,"clock_port":51886} 
[0000151] 269.173 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [10] {"request":"stream","stream_id":1384771058,"first_seq":3964,"nak_port":53808,"buffer_size":2.5} 
[0000152] 269.173 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [10] {"status":"Buffering"} 
[0000153] 270.038 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [10] {"status":"Ready"} 
[0000154] 270.079 TRACE [lua@0x126afd8] [127.0.0.1:38041] GOT [11] {"request":"start","time":14232170606,"stream_sample":0} 
[0000155] 270.079 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [10] {"status":"Playing"} 
[0000156] 270.079 TRACE [lua@0x126afd8] [127.0.0.1:38041] SENT [11] {"status":"Success"} 
[0000157] 270.107 TRACE waiting for start time... 
[0000158] 270.157 TRACE waiting for start time... 
[0000159] 270.207 TRACE waiting for start time... 
[0000160] 270.257 TRACE waiting for start time... 
[0000161] 270.307 TRACE starting playback: now (14200000000ns) + ns_per_buf(50000000ns) = 14250000000ns > 14232170606ns streamsample=0 
[0000162] 573.645 TRACE [server] [127.0.0.1:35776] accepted connection 
[0000163] 573.647 TRACE [session] [127.0.0.1:35776] created 
02/09/2017 07:56:43 - ------------------------------------------------------------ 
02/09/2017 07:56:43 - aplay -l 
**** List of PLAYBACK Hardware Devices **** 
card 0: PCH [HDA Intel PCH], device 0: ALC662 rev3 Analog [ALC662 rev3 Analog] 
Subdevices: 1/1 
Subdevice #0: subdevice #0 
card 0: PCH [HDA Intel PCH], device 1: ALC662 rev3 Digital [ALC662 rev3 Digital] 
Subdevices: 1/1 
Subdevice #0: subdevice #0 
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] 
Subdevices: 1/1 
Subdevice #0: subdevice #0 
card 1: D20 [Devialet USB Audio 2.0], device 0: USB Audio [USB Audio] 
Subdevices: 0/1 
Subdevice #0: subdevice #0

John, do you know what storage device the non-loading albums are loaded on and have you checked that the device is accessible by Roon following the upgrade e.g. the network path for a ‘Watched Folder’ is still correct?

Tony

All my Music files are stored on the Antipodes internal HDD (4Tb), and the album I’m having trouble with is in a folder that other files are playable via Roon.

Never had this issue before so assumed it was a glitch with the 1.3 upgrade.

Cheers
John

Tony

Have just seen there’s a new build (200), after upgrading to this the Album is loading ok now.

Thanks for your help.

Cheers
John

OK John, glad to hear it.