Local device outputs not visible on RoonRemote MacBook (ref#WQ5P0T)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· RoonRemote Macbook. Cannot see local device outputs. RoonServer is running on a MacMini on the same network. On the MacBook I can see the RoonCore devices but not the MacBook speakers/headphones. Just suddenly stopped working. Nothing has changed. Reboots, stop/start RoonRemote does not help. Not a network issue as I say, we are talking about local devices on the RoonRemote. This has happened before and then suddenly starts working again

Tell us about your home network

· No VPN. Very basic setup. Broadband provider router. RoonCore is on a Mac mini wired to the router. RoonRemote is connected by wifi. This is also happening on my iPhone. So all RoonRemotes

2

Hello @stav_partou,

Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.

Please try the following steps:

  1. Open macOS System Settings → Privacy & Security → Local Network
  2. Make sure Roon and Roon Server are both enabled
  3. Even if they are already enabled, please toggle them off and back on
  4. Fully quit Roon Server from the macOS menu bar / task bar
  5. Reboot your Mac
  6. After reboot, launch Roon again and check if the devices is avaliable again.

Once these permissions are refreshed and the system restarted, your audio devices should reappear.

Please let us know if the issue persists after these steps, and we’ll continue from there.:folded_hands: