Looking for troubleshooting advice,.my Roon app is locking up every time I select any album. I typically play on random. My queue will load and play but as soon as I try to drill down on any album, my Android app locks up every time. Music keeps playing from the current list even while I reboot. This issue is not present on desktop app.
I have already tried rebooting my Nucleus.to no avail.
Thanks,
Fred
If the desktop is not having any issues, then it probably isn’t the server. That being said, you should open a support ticket by following this Support button. And then on the Support page, click the big “GET HELP” button on top to start the support ticket process.
You could try uninstalling and re-installing the android app it will clear the cache
All your info is on the server so no risk, maybe worth it. It often works on iOS installs
As an experiment, please go to the Home Screen then to an album page. Does that work?
Recently my IOS app has been crashing on album pages. Seems to fix if I go Home first. Hard to reproduce…
I have this same issue on android. When for example selecting the album from the queue, room freezes and have to restart. I also occasionally experience this when selecting the album from the now playing screen. Think since last update.