Login Issue Redirects Users Back to Previous Screen (ref#J7M3WK)

Support
1

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

When I click on my account and login, it did not go through and simply got back to the previous screen of my account???

Describe your network setup

I can attach a photo to show u

2

Hello shing_wong,

It looks like you are located in China according to our system, so you may be running into an issue with the Chinese firewall blocking Roon. We are unable to provide much assistance in this case, please see our guide here for further details:

This thread may help:

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