Login Issues with Roon Remote and ARC (ref#OVDOSW)

Support
1

Affected Product

Roon

Description of Issue

Not able to login using Roon remote or ARC. I’m able to login using a PC into Roon core.
Error shown Recaptch, no catch is shown when login.

Roon Server Platform

Roon Optimized Core Kit (ROCK)

Roon Server Specifications

NUC

Connected Audio Devices

Nuprime DAC

Home Network Details

Connected using ethernet

3

Hi @mukherjee1225,
Thank you for your patience while we worked through the queue. Check to see if pop-ups or cookies are being blocked by the browser you are using. Also, try using other browsers to log in.

5

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