Loosing my USB HDD connection

Roon Core Machine

windows 11, Intel i7-10710U CPU@1.10 GHz 1.61 GHz, 64GB ram,

Networking Gear & Setup Details

Fritzbox 7590

Connected Audio Devices

USB 3.0 - seagate 16TB

Number of Tracks in Library

seems to be 1500000…

Description of Issue

Last days my server is continuously loosing the connection to my ext. HD,?!

Can you see the disk through windows explorer when roon can’t see it?

Try a different USB port, especially one at the back of the PC, not front.

THX, thought about before, gonna try it.

different, mostly not…

Hey @Matthias_Stuker,

It’s great to see you in the community again! I’m sorry to hear you’re running into issues with Roon seeing your external HD. Since a few days have passed, I wanted to check in on this thread to see if you were still experiencing this issue?

Both @ged_hickman1 and @wklie are steering you in the right direction with the next steps. Outside of this, has anything changed in your setup recently? Or, did your windows core have any auto-updates?

We’ll be monitoring this thread for your reply :+1:

THX, different port helps!

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