Lost connection to Nucleus for no reason

[Susan_Tyler]

All I did was turn the nucleus off, remove the usb SSD, replace usb SSD, turn Nucleus on, and then no Nucleus. I can see it via a Mac mini in the ethernet system, but not on the laptop.

No, I don’t want to start over from a backup.

Nucleus lower level
Ethernet to everything except client
TPlink router, network switch, LinQ, firewall in router that makes no difference
I am not sure what the operating system is since I can’t see it with my laptop. I updated automatically to last Friday.
Client is a Mac Powerbookpro, 2021, Monterey 12.2.1

[wizardofoz (Mr Fix It aka The Wiz)]

Moved this to #support:nucleus-support for you.

have you been able to get to the http://nucleus.local page? Assuming you havent changed the core name and its not a nucleus+

you could also try the GUI via the IP adderess assigned to the nucleus. http://111.222.111.222 (replace with your address)

I’m just a user offering some things to try until @support can get to this.

how did you turn it off?

[Susan_Tyler]

I turned it off by pressing its button.

I don’t think I can turn it on via the GUI…

[wizardofoz (Mr Fix It aka The Wiz)]

if the unit is showing in mac you should be able to screen shot the web GUI this will show what is running.

failing that plug in an HDMI monitor/TV and power on the Nucleus and see what shows on the display at boot time.

[Susan_Tyler]

Whoopee, it came back, all by itself! Just now.

[wizardofoz (Mr Fix It aka The Wiz)]

Maybe it was doing an update? Do a backup just in case