Lost network card?

Support
1

ine

Nucleus

Networking Gear & Setup Details

tested on both a pakedge rk1, pakedge SE8 (at our store) and a uverse modem/router with pakedge se8 (at client’s home).

Connected Audio Devices

Number of Tracks in Library

Description of Issue

No Network connectivity. can not locate problem unit with app on tablet or PC or on network with colosoft MAC scanner or in router set up. status lights on nucleus do not light up either.

2

Hey @Chris_Anderson,

Thanks for taking the time to write in! My apologies for the delay in response. After taking a look at your account, it looks like you’ve been able to get your core and system back up and running properly.

Certainly, let me know if this is not the case! I’ll be monitoring this thread for your reply :+1:

4

I am a dealer and this was a client’s unit. It is currently on its way back to you guys.

1 Like
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