Lost some album cover art

[Hasan_Latif]

Roon Core Machine

Roon Nucleus V1

Networking Gear & Setup Details

Ethernet/FiOS
Macbook Air Roon Remote

Connected Audio Devices

DCS Bartok Roon ready

Number of Tracks in Library

3800 CDs
2600 artists
71000 tracks

Description of Issue

Hi, I have a strange problem that perhaps someone can help me with. Many thanks in advance!

I seem to have lost the album cover art of a large number of albums seemingly randomly in my Roon library. This happened after I tried to install a Roon update yesterday. I believe I may have aborted the update prematurely so perhaps that is the issue? Just a little while ago I reloaded my previous backup from the end of February 95 DAYS AGO) but that didn’t fix the problem leaving me puzzled. Any suggestions would be much appreciated!

[fietser]

Clear cache. Restart your whole chain. Modem, router, switches, core etc.
Most of the time this will do the job.

[Hasan_Latif]

Thank you! I will try that

[Hasan_Latif]

Actually, having rebooted everything - Internet, Nucleus, Roon remote - I am still not seeing the album cover art that went missing initially. I wonder if I need to re-install Roon on the Nucleus or on the Remote. Are the procedures given somewhere in the Roon website?

The one thing I have not done is clear cache on my Macbook Air which serves as the Roon Remote.

Thank you

[Hasan_Latif]

Fixed now. I figured out where the Clear Cache option was in Roon and when I did that it worked. Thank you @fietser