Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Connected to network via Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
USB connection to Ayre QB-9 DAC
Description Of Issue
I just migrated my Core from a 2011 Mac Mini to a NucleusPlus. Control is via either an iPad or the old Mac Mini.
I followed the migration instructions and created a full backup via USB to an external hard drive. I then opened the NucleusPlus and restored from the backup.
Everything has transferred over well overall. The one exception is that I have a few playlists that no longer have all the tracks they started with. In particular, I had one that contained about 100 tracks that I use to test system changes. It is down to only three tracks. They appear to be the three that were added most recently. Not sure where the others have gone.
Thanks for confirming. It sounds like Roon might have seen two copies of your drive at the same time.
Can you please share a screenshot of your current Settings -> Storage tab?
Also, I’m noticing a yellow warning in the top right of Roon, can you open that up and post a screen shot?
Based on this information, it looks like the playlists might have been iTunes playlists, can you please confirm this? Do you still have the original .XML which contains all the playlist information?
Also, it looks like your backups are not being properly created. Where do you intend to store your backups? I would suggest storing the backups not on the Nucleus InternalStorage, if you have a USB drive you can attach to the Nucleus this would be the simplest way to set the backups up, or you can store them on your Mac Mini if you share your Mac Mini folders via the network.
I’ve copied the XML file over to the iTunes folder on the Nucleus’s internal storage. See attached screenshots. Roon still hasn’t refreshed that playlist. What should my next step be?
As for backups, I’m about to replace the old Mac with a new one as soon as I resolve this playlist issue. I am waiting to set up the backup to the Mac then.
Did you enable iTunes playlist support for that watched location?
How is the .XML locating these files, are you using Absolute Path or Relative Path? If you’re not sure, please send me the XML via Dropbox/Google Drive and I’ll take a look.
Just to confirm - does the Nucleus music folder have the exact same hierarchy as the Core it was on before?