Ludovico Einaudi - Seven Days Walking (Day 6): all tracks unavailable in Roon, playing fine in Tidal app

[Peter_van_der_Maas]

Core Machine (Operating system/System info/Roon build number)

Apple iMac / MacOs/intel core i5, 16 GB / Roon version 1.6 build 416)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Hitron CGNV4/WiFi

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

NAIM Unity Atom - ethernet

Description Of Issue

In Tidal section from Roon album from Einaudi (Seven days walking - day 6) is not available. If I use Tidal directly the album IS available in Master quality on the same computer… What’s going on??

[Geoff_Coupe]

See here:

Ludovico Einaudi - Seven Days Walking (Day 6): all tracks unavailable in Roon, playing fine in Tidal app

Hi @seagull, We see that this album is available in the TIDAL app, but the data that TIDAL has provided us with this album is showing that it’s not available until September 16th, which is why it can’t be played in Roon. We are looking into this.