Core Machine (Operating system/System info/Roon build number)
Mac OS 10.14.6
iMac 27" late 2013 - i7, 24Gb memory
Build 753 (Roon 1.8)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
WiFi - all working fine - see below for why I am not going spending time on this
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
iMac 27" 2020 (i9); Mac OS 10.15.7 Roon build 753 (1.8), connected by WiFi.
Description Of Issue
The Mac client all connected and working. Controls of all devices I have tried - working just fine until…
However, when I do an artist search then click the artist the programme hangs at “Loading artist…”. The programme is non-responsive (hung - spinning beachball). It does not resolve however long it is left and has to be force quit.
I can click on an artist from an album and it loads no probs
Strikingly, on the core machine the artist search and click through works just fine. Same from iPad or phone remotes control apps.
Trouble shooting to date:
Restart Core and client programme - no effect.
Reboot Core and client machines - no effect
Reinstall the app on the client - no effect
All working fine on other clients/remote control apps - the exact same artist search, followed by click through to their page.
Activity Monitor shows Roon at 101% cpu usage (there are 10 cores, so this is real) and marked as “not responding”. Nothing else above 14% cpu usage so its trying hard to do something. RAAT server is 0.4% cpu usage even though I am listening to music right now (through Roon).