Mac Tablet Unable to Find Roon Server Despite Active Streamer and DAC (ref#WPNTJ6)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

My Mac tablet where Roon was loaded and ran for many months, now it keeps searching for Roon server and never finds it. My streamer and dac are on and I should be able to connect

Describe your network setup

Att fiber optic cable to my router. Cat 5 Ethernet connection to my streamer and Wi-Fi connect to my Mac tablet

2

Hi @shiva_sharma,

Thanks for writing in and for sharing your report! Based on your account admin, it looks like most of your Roon devices are running an outdated version of Roon.

Before anything else, see if you can update Roon for all your devices. Here’s a link to the latest version of Roon across the board:

https://community.roonlabs.com/t/roon-2-0-current-production-versions/213416

Let me know if this helps!