Macbook Pro can't connect to Roon Rock Server (ref#M302GF)

[Barry]

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Roon Optimized Core Kit* (ROCK)

Select any of the following components that are present in your local network setup

· *Mesh networks*

You mentioned a mesh network in your setup. Certain common mesh networks might require slight reconfiguration to support Roon.

· None of the above

Describe the issue

I can't connect to the Roon Rock Server from a Roon Remote app on a Macbook Pro. I just see the "Connect to Roon" screen, without it connecting. The Roon Rock server is running and available through a browser via the IP address. I also can connect via the Roon Remote app on my iPhone while on wireless, and connect while using cellular to Roon Arc.

I have reinstalled Roon Remote on the Mac, connected via ethernet cable as well as wifi, restarted the network, unplugged and restarted the network, but it just doesn't show up in the Roon app on the Macbook Pro.

Describe your network setup

The network here is a CenturyLink 1GB Fiber connection with 2 CenturyLink mesh pods on either end of the house.

[DDPS]

Have you checked macOS Settings > Privacy & Security > Local Network to make sure Roon has rights to talk to the local network?

[vadim]

Hello @Barry,

Thank you for reaching Roon support.

Please try to follow the suggestions provided by @DDPS and let us know the result. For the most part of the Roon users it resolves the issues with the access to the Roon server.

[Barry]

That was it! Roon was unchecked here. There are also 2 duplicate entries for Roon in this area, where hitting the toggle moves the switch for both of them And, curiously about 25 duplicate entries for Google Chrome as well, which looks very much like a bug in macOS.

I’m realizing now that this all started after I did the latest system update to macOS 15.4. I’d imagine that after whatever latest Roon update the usual pop-up notification for permissions to access the local network was accidentally denied.

Thank you for your help in getting this solved.

[Barry]

@DDPS did have the solution. Thanks all for your help!