Hi,
A couple of days ago no problems at all.
Then I had to update Roon (this was mentioned when I opened the ROON app on my ipad).
Via my Roon app on my PC I was able to update the core, but no the other one (sorry I forgot).
nothing happend for a long time.
I deleted Roon from my QNAP apps and after I restarted my QNAP TS251+ installed Roon again, It did not pass the 50%
Now I try to update manually (see picture) it hold on 45% as you see. No progress at all.
Help!!! What can I do to solve this??
Kind regards,
Marius Nijland
Hilversum Holland
Ps No idea how to close this manual update screen!
Apologies for the slow response here, we’re trying to get back to everyone as quickly as possible during this holiday season.
Have you rebooted the QNAP recently? Can you please try to reboot it to see if that helps exit out of the install procedure? Are you able to then install RoonServer via the QNAP App Store?
Have you made changes to your NAS recently? I mean, upgraded your ram, HDD or changed folder permissions.
You may also want try installing the package manually by downloading it from here QNAP – RoonOnNAS
Sorry for my ignorance but I’m not sure if a linux based NAS will extract the file format you’re trying.
I’m not sure that cancelling your subscription is be the answer to your problem on a platform not officially supported… Keep that in mind please…
But then assumes, the user tries again to install the Roon Server package trough the App Center (to pick-up the Roon Server distribution in the public folder). If this does not work:
Nothing is wrong with RoonServer_linuxx64.tar.bz2. If it can’t be installed on the NAS then I guess the NAS OS is broken. Fixing the OS on the NAS is beyond the scope of this forum. QNAP support can be found on:
Hi, Thanks for all the effort. Till appr 1 1/2 month ago I had no issues with ROON, nothing at all, it worked fine; it worked good. NOTHING. Then suddenly I had to update ROON. I could not even skip the update (for a later moment) I was pussed to update. As from that moment I am not able to get ROON working anymore on my QNAP NAS. And now someone is saying it my QNAP NAS OS is broke!!! All other apps etc are working fine.
Sorry for this, but will terminate my ROON subscription.
Kind regards,
Marius Nijland
HIlversum
Fixing your network issue might resolve the problem installing or updating Roon Server on your NAS. Looking again at your pictures, the manual install might also work but you need to put the file RoonServer_linuxx64.tar.bz2 into the shared folder Public of your NAS.
This is not the Roon Server software distribution (RoonServer_linuxx64.tar.bz2) but the QNAP RoonServer package form the App Center. You didn’t write about having problems installing this app form the App Center so I don’t know why you even downloaded it separately. If you want to use that download for install, go to the App Center and use the manual install method there:
No matter by which method you try to install that package, a fitting distribution of the Roon Server software is needed to install Roon Server on your NAS. On default the RoonServer package tries to download the Roon Server software from Roon Lab’s download servers which failed for unknown (to us helpers) reasons.
Finding and fixing the reason for that in your network configuration would IMO be the best option as it would allow Roon Server to work properly and update itself in the future when/if needed. This whole thread and your troubles so far would never have happened if your NAS could have reached the Roon Lab servers in the first place.
If you still want to try to circumvent the automatic download of the Roon Server software distribution file, download the file RoonServer_linuxx64.tar.bz2 manually from Roon Lab’s servers and place it in the Public share of your NAS before installing the QNAP RoonServer package from the App Center.
