Max volume at start - can't control volume from software [Ticket In]

[benjamin]

Thanks for the update @Jesper_Burman - if you could bring your Roon Server back online, we’ll enable a fresh diagnostic report to review the changes between the airplay devices.

@Jesper_Burman

If it works for others would be interesting so we could isolate the problem. How come, in your setup and when you try, there is no issue?

Yes, isolating this issue has proven difficult for the team. I wish I had more information to share around this!

[Jesper_Burman]

Now it’s online again.

[benjamin]

Thanks, @Jesper_Burman, our team is still investigating things, and I hope to have additional information to share soon.

[Jesper_Burman]

It’s been nearly a year now. What is happening? Any investigations leading to a solution?
BR//
Jesper

[benjamin]

Hey @Jesper_Burman,

The issue still seems to be potentially tied to something within your local setup, as our team was unsuccessful in reproducing the issue.

Our development team would like you to please safely reboot your Roon Server twice again, and we’ll take another look at a set of Roon Server logs for any hints.

Thanks

[noris]

I am closing this thread due to inactivity, if you are still seeing this issue please open a new support request or if it is iOS-specific, we have a tracking thread here:

Volume spikes on Roon for iOS [Investigating]

Hello @Ciaran_Henry / @Mike_de_Munck , I have split your posts into a new thread to keep the thread cleaner. Since you are still seeing this, can you please let us know the exact local time + date + track playing when you next observe this issue? Is the jump gradual or sudden to 100%? Is there any other relevant additional information regarding the actions that you are performing in Roon that trigger this?

Thanks!