McAfee Firewall

[Lorenzo_Vianello]

Hello @support,

After browsing the forum I found out that my problem is related to Roon and McAfee Firewall on my PC.

Some time ago Roon was able to playback music using my built-in Realtek audio card, but recently the ‘Audio Zone’ disappeared.

By turning off the firewall things work again.

Please could you help me with that?

My devices are:

Endpoint: PC running Windows 10 and Roon Version 1.5 (build 323) stable (64bit)
Core: NAS running QNAP QTS Version 4.3.4.0597 (2018/05/28) and Roon Version 1.5 (build 323) stable (64bit)

I look forward to hearing from you.

Many thanks.

Cheers!

[Nepherte (Bart Verhoeven)]

I believe you have to allow incoming connections for RAATServer.exe on port 9100 for your local zones to show up. Probably Roon.exe as well.

[dylan (Dylan Caudill)]

Thanks for sharing your report, @Lorenzo_Vianello!

@Nepherte is correct, you’ll want to create exceptions for RAATServer and Roon. We also have some information on what to forward here. Let me know if making these exceptions helps!

Regards,
Dylan