Meridian 218 endpoint disconnecting and reconnecting every few seconds (ref#SMW6VD)

Support
1

What best describes your playback issue?

· A connected audio device is not appearing in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

How is the affected Zone connected to your RoonServer machine?

· Network - WiFi

Which network audio protocol is the Zone using with Roon?

· RoonReady

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Try to disable any additional networking interfaces on your RoonServer machine.

· Disabling network interfaces had no change in behavior

Check to make sure RoonReady mode is selected on the device.

· I've checked this and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Started two weeks ago

What are the make and model of the affected audio device(s) and the connection type?

· Meridian 218

Describe the issue

Roon app running on a Mac computer with an Meridian 218 end point connected using wifi. Everything has been fine for years. A few days ago, in the Audio settings, Roon tested devices: the M218 constantly disappears and reappears every 3 seconds—no way to play anything.

Describe your network setup

Computer and wifi repeater connected to the same network. From the wifi repeater to the M218, an ethernet connection

2

Hello @jagoras,

Thank you for the detailed report — the “appear / disappear every few seconds” behavior is almost always caused by an unstable network hop, especially when a Wi-Fi repeater is part of the chain.

To rule this out, could you please perform this test:

1. Temporarily remove the Wi-Fi repeater from the setup

Please connect your Meridian 218 directly to the main router (Ethernet), bypassing the repeater entirely.

2. Restart both devices

  • Restart your RoonServer (Mac)
  • Restart the Meridian 218

3. Check if the endpoint stays online

If the Meridian appears stable under Settings → Audio, try playing something.

If the issue still occurs

Please provide the exact timestamp (date + time) when the Meridian dropped again, so we can review the logs on our side.

This will help us determine whether the issue is purely network-related.

Thanks — we’ll take it from there once you’ve run the test.

3

Hey @jagoras,

We wanted to quickly check in and see if you were able to run through the above reply - let us know, thank you! :+1:

4

Hi Benjamin, Sorry for the delay on answering.

I resolved the issue. I just unplugged and plugged the wifi repeater and now everything seems to work fine.

Thank you for your help.

5

Hello @jagoras ,

Thanks for letting us know the issue is resolved by rebooting the repeater. Generally speaking, mesh-style units are more reliable from what we’ve seen, in case you have further issues with the repeater. Happy listening!

6

Thank you for the tip