It’s been three days and I haven’t noticed it revert at all, fyi!
Hey @Evan_Adams,
Thanks for the update! Since a few days have passed, I wanted to check in and see if you ran into any additional reverts?
No reverts so far!
Understood, we’ll still keep the thread open so you have time to continue to monitor. We’ll be on standby if the issue pops back up over the next week 
Hi there, things had been going great. Been checking my albums daily to make sure they haven’t reverted. They hadn’t this morning, but it seems like they just did right now, around 1PM PST. And it’s all of the usual suspects, including Access All Areas.
I closed out of the roon arc app as suggested, and that did not change anything.
Hey @Evan_Adams,
That timestamp was exactly what we needed. Your logs show the reversion happening, and it’s not what we thought earlier in the thread.
Your edits aren’t being lost. They’re all intact, and your desktop app is still showing the right album. What’s happening in ARC is different: ARC is being handed a different album record, Roon’s own cloud version, with the original artwork and tracklist, instead of your album. Nothing reverted; you’re looking at a different record. That’s also why closing the ARC app didn’t help. It happens on the server before anything reaches your phone.
On Wednesday, Access All Areas:
- 11:45 AM — ARC opens it, served from your album, edits intact.
- 12:58 PM — same album, same internal reference, served from Roon’s cloud record instead. Your album isn’t consulted at all.
Nothing in your library changed in between. But Roon Server restarted at 11:48 AM, with no shutdown recorded, ending 7.5 days of uptime. So: do you know what happened around 11:48 AM Pacific? Restart, reboot, or did it go down on its own?
Next time it reverts, please don’t rescan, that erases the evidence. Instead, screenshot the album on your Mac, screenshot it in ARC, and we’ll get logs right away. We know the exact line to look for now.
Two more things when you have a moment:
- The version group for Access All Areas, which album is it grouped with, and which is set as preferred?
- Your ARC app version, and which device you’re testing on.
We’re writing this up for our ARC team. The same album reference resolving to your album one minute and a cloud record the next isn’t correct behavior, and it’s specific to ARC.
Thanks for continuing to look into this and pinpointing the problem!
As far as I know, the server restarted by itself. I find that it does that sometimes.
I did just rescan it around 1:30pm PST, which was my mistake! Next time i will leave it be and screenshot as soon as i see it change.
Access All Areas appears alongside the rest of the Access All Areas: Unlocked (the bonus track edition) when showing correctly, the album version it reverts to is the single Fly Girl.
I am using ARC 1.81.425 Build 425.
Will keep you updated! Thanks.
Thanks for the update @Evan_Adams, our development team is still in the process digging into this issue further, and so we should have more information to share once this occurs.
This shouldnt be happening, if you notice a restart that was unprompted, jot down the general date/time and we’ll pull fresh diagnostics to take a closer look. Thanks!